Dominion’s quality measurement system provides us with an ongoing measurement of our performance versus the defined level of competence.
Quality Management System
Dominion is registered to the ISO 9001:2008 standard. The executive management team at Dominion considered input from its customers and staff in developing a robust quality management system in accordance with the ISO 9001:2008 Quality Model.
The quality system documentation is structured as follows:
a) Quality Management System Manual (QMSM-9001-2002/A) defines the outline structure of the quality system while serving as a permanent reference in the implementation and maintenance of the system.
b) Quality System Procedures (QSP) Quality documents coordinating different activities and supporting the Quality Management System Manual (QMSM-9001-2002/A).
c) Work Instructions (WI). Quality documents which define operational processes and ensure that the processes are approved, and under control by monitoring and analyzing measurable criteria.
