The Client
A leading North American maker of household appliances with an impressive lineup of compact, specialty and home comfort products.
The Challenge
To meet the client’s current and future market challenges in western Canada. With a rapidly growing business in the West requiring customer service and inventory availability at critical seasonal periods, our client required the services of an exceptional supply chain partner.
The Solution
From our Calgary distribution facility, we made available dedicated, trained personnel with experience in appliance handling and delivery to major retail clients. We also provided integrated information systems infrastructure to handle electronic order management and online real-time reporting. Our cost-effective distribution solution included access to an extensive transportation system and the capacity to handle future growth.
The Result
In partnership with Dominion Warehousing & Distribution Services Ltd., our client’s appliance group reduced order-processing lead times and improved service to their customers, a major contributor to their market growth.
